STORE FAQ

❓ Is PurpleSMP pay-to-win?

No.
All items sold in the store can be obtained through normal gameplay.
Store purchases provide optional convenience, early access, or temporary boosts to help players progress faster.

❓ What am I actually buying?

You are buying in-game items or perks that behave the same as normal Minecraft items.
Nothing purchased from the store gives permanent or guaranteed advantages.

❓ Can I get these items without paying?

Yes.
Crates, gear, spawners, Gems, and other rewards can all be earned by playing on the server, participating in events, or through progression.

❓ Are store items permanent?

No.
Some items are temporary and expire after a set amount of time.
Other items may be reset during balance updates or seasonal wipes.

❓ Can store items be lost?

Yes.
All store items are normal in-game items and are always at risk.

Items can be lost due to:

  • PvP combat

  • Raids

  • Death

  • Griefing

  • Dropping items

  • Trading or selling to other players

Lost items will not be replaced.

❓ Can other players steal my store items?

Yes.
Other players can take store items during PvP, raids, or other gameplay situations, just like any normal item.

❓ Are store items protected or insured?

No.
Store items are not protected, not insured, and not guaranteed to stay in your inventory.

Players are responsible for protecting their items.

❓ What happens if I lose a store item?

Lost items will not be refunded or restored under any circumstances.

❓ Do Mythic items last forever?

No.
Mythic items are temporary and automatically self-destruct after their listed duration.

❓ What happens if the server wipes?

PurpleSMP runs balance updates and seasonal wipes to keep gameplay fair.

During a wipe:

  • Items, balances, perks, and progress may reset

  • Store purchases are not guaranteed to persist

❓ Why does the store exist?

Store purchases help fund:

  • Server hosting

  • Development

  • Events

  • Performance upgrades

Purchasing from the store supports the server and keeps PurpleSMP running.

❓ Are refunds available?

No.
All purchases are final.
Please read item descriptions carefully before purchasing.

❓ Who do I contact if I have a problem?

If you experience a technical issue (such as not receiving an item), contact staff through the official PurpleSMP support channels with proof of purchase.

Gameplay losses (PvP, death, raids, wipes) are not considered technical issues.

✅ FINAL NOTE

By purchasing from the PurpleSMP store, you agree that:

  • Items may be lost through gameplay

  • Items are not permanent or guaranteed

  • No refunds will be issued